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New member. Message 1 of HP Recommended. Tags 2. Tags: Archived. Accepted Solutions. Level Message 4 of I press F11 and there is an error: obviously I don't have the recovery manager and I also dont have the windows instalation disc, that's why I made a copy in a USB and tryed to install it that way.
That should'nt be a big issue to resolve So, the only solution is to order a recovery disc from HP and then I install the HP recory manager? Erico I am not an HP Employee. I volunteer my time to help support fellow members in the community. Click the Yes button to make a comment that the response was helpful or to say thanks. If my reply resolves your issue, please take the time to mark it as an Accepted Solution to make it easier for someone who has the same issue to quickly find the solution.
Was this reply helpful? Yes No. If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes. Under I need help immediately , click System Recovery. The Recovery Manager asks if you want to restore the computer to its original factory shipped condition.
Click Yes , and then click Next. The computer restarts. If the recovery partition on the hard disk drive is functioning correctly, the Recovery Manager window displays.
Follow the instructions listed in the section Recovery from recovery discs. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next. Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. Recovery Manager scans the computer for storage devices.
Select the storage device to save the backup, and then click Next. When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue with the recovery process. Other reasons for failed backups might be caused by file corruption.
In some cases, it might not be possible to save files using this backup method. After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup. Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer. Before using the computer, update and protect your computer. Reinstall any virus and security software that was installed before the system recovery.
Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up. Recovery from the startup screen during system boot OR when unable to boot to login in screen If Windows 7 does not open correctly, perform the following steps to recover the computer:.
If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs is needed to perform a system recovery. Turn on the computer and repeatedly press the F11 key, about once every second, until Recovery Manager opens. Recovery from recovery discs Perform the following steps to recover the computer using a set of recovery discs either CDs or DVDs. These discs can be a set that was received from HP Support or discs that you created.
You can obtain recovery discs from HP Support, or use Recovery Manager software to create a set of recovery discs yourself. HP recommends creating a set of recovery discs when you receive your computer and storing them in a safe place.
Support Sent Recovery Discs can take as long as 4 to 6 hours to complete system recovery, but recovery discs that you create often take less time to complete system recovery. Turn on the computer, and then insert the first recovery disc into the drive. Remove media from internal drives, and then remove any recently added internal hardware. Immediately press the Escape key repeatedly, about once every second, until a Startup Menu or Select boot device menu opens.
The selections you need to make vary slightly depending on the type of menu that displays on your screen:. Then press Enter. When recovery starts, continue using the steps to complete recovery. A window might display and prompt you to choose whether to run Recovery Manager from the hard disk or from the disc inserted. If this window displays, select the Run program from disc , and then click Next. Recovery discs created from your computer:. Click Factory Reset under I need help immediately.
If the next screen prompts you to confirm your choice, select Yes and then click Next.
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